How To - Clear Your Browser Cache

Browsers are configured to save certain information and web pages to a local cache to help improve performance and make commonly viewed pages load faster. This can cause issues when changes are made, such as updates or edits to the page, passwords, etc. Locate the section for the browser you're using and follow the steps below to clear your browser's cache and resolve common issues associated with this data

Before You Begin:

Following the steps in these guides may erase usernames/passwords, settings, browsing history, downloads, and any other information stored by your browser for websites you frequently visit or have configured to hold your information. If you do not have access to this information, consider changing passwords or retrieving any information for your records before you begin. This process cannot be undone.

If you have signed in to your browser, sign out before performing these steps. Browser cache data may be shared between multiple devices signed in to the same account, so problem data may sync back to your device if your account is still signed in. Consider clearing cached data on all devices using the account before signing back in.

How to clear Google Chrome’s cache

1. In the top-right hand corner of the Chrome window, click the "Tools" icon.

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2. Highlight the "More tools" option, then choose "Clear browsing data..." from the menu (You can also press "ctrl + shift + del" to open this window).
   
   

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3. Ensure the time range is set to "All time" and the boxes next to "Cookies and other site data" and "Cached images and files" are checked. 
   
   

4. Click the blue "Clear data" button at the bottom of the window.

How to clear Microsoft Edge’s cache

1. Click the "Settings and more" button at the top right of the window.
   
   

2. Click "Settings" at the bottom of the menu.
   
   

   
   
   

3. Scroll down and click the "Choose what to clear" button under "Clear browsing data"
   
   

4. In the "Clear browsing data" window, ensure the boxes are checked as shown.
   
   

5. Click the "Clear" button.

How to clear Firefox’s cache

1. Click the "Tools" menu in the top right hand side of the window.
   
   

2. Choose "Options" from the menu.

3. Choose "Privacy & Security" on the left hand side of the options page.

4. Scroll down to the "Cookies and Site Data" section and click "Clear Data..."
   
   

5. In the "Clear Data" window, ensure both check boxes have been selected, then click "Clear"
   
   

How to clear Safari’s cache

1. At the top left hand side of the screen, click "Safari", then choose "Clear History...".
   
   

    

2. In the "Clear History" window, set the time range in the dropdown menu to "all history".
   
   

3. Click the "Clear History" button.