Splashtop User Guide

Owned by Lori Atkin
Last updated: Sept 01, 2023
5 min read

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Table of Contents

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Initial Invitation to Splashtop

To access Splashtop you will be sent an invitation through your Lambton College Student email account.  Click the link in step one of the email to accept the invitation and logon for the first time.



NOTE

You must logon using the Single Sign on (SSO) method using your Lambton College student email address and password.



Click on the SSO Login button and then enter your student email address






At this point you may or may not be prompted to sign into your Lambton College student account through our Single Sign-On (SSO) portal show below.

If you are, enter your Lambton College email address as shown and click Next.




 Enter your password and click Sign in

You can logon to Splashtop through the web interface at any time (screenshots below), however for the best experience on any device you intend to utilize regularly we recommend downloading the Splashtop Business App as outlined in the next section.










Downloading the Splashtop Business App

Download the Splashtop Business App (https://www.splashtop.com/downloads#ba) and install it on your preferred device. This application is available on most platforms including Windows and Macintosh computers, iPad, Android and other mobile devices, as identified on the Splashtop website. Lambton College is recommending students have a Windows based computer, however a Macintosh with full keyboard and mouse will work as well.


NOTE

For anyone hoping to use a tablet, ie. iPad or Android, these devices will work with Splashtop, however they are not recommended for frequent use due to screen size, and the lack of a keyboard in most cases. Adding a keyboard to your tablet will improve the experience considerably.


Using Splashtop Business App 

Logging In


Launch the Splashtop Business App, and click the "Single Sign On" login option to change the type of login used. 




Enter your Lambton student email address and click Log In.

Navigation


 After signing in, you will see a list of groups and computers you can remote to.






     AVAILABLE – Workstations with this status are available for you to connect to.
  OFFLINE – powered off, or rebooting 
UNAVAILABLE / IN USE

      UNAVAILABLE / IN USE


Connecting to a Workstation 

Choose an available computer () to start your remote session.
Connect by double-clicking the computer icon or selecting the workstation and clicking the connect button.



Once connected, you will need to enter your College ID (C0123456) and password. Once logged in you can use the computer as if you were sitting in front of it!



NOTE

Save your work frequently to your College OneDrive account.  You will lose any work saved on the remote computer when it is restarted.



Please make sure to restart the workstation when you are finished using it.



Then disconnect or close your session


Additional Splashtop Session Controls

All the session controls are accessible through the top menu bar.


Disconnect

Disconnects your session but does NOT restart the computer or release the workstation for others to use.

Next Monitor
Will toggle through available monitors on the remote workstation (for multi-monitor setups).

Switch Monitor
Choose a specific monitor to display from a list. Or display all monitors on one screen or in separate windows.

View Options
Changing image scale will show the full size of the monitor or scale it to fit on your home display. Lowering frame rate will lower the quality but be less demanding on your internet connection. Raising the frame rate will increase quality but require high speed internet.

Full Screen
Toggles full screen on and off.

Ctrl-Alt-Delete

Button shortcut for pressing Ctrl-Alt-Delete.

Actions

You can enable Blank Screen and Lock Keyboard and Mouse, which blanks the physical screen of the PC you're remoting to (to prevent sensitive data being shown on screen) and prevents the physical mouse and keyboard from being used while the remote session is active. Share Desktop will provide you with a link which you can share when you want someone to view your session.

File Transfer
Transfer files between your local computer and the computer you are remoted to.

Start Recording
Record your session. Recordings are stored in Documents\Splashtop Business\ by default.

Access Restricted Splashtop Business App Controls


Depending on your level of access (support, professor, student) you will also have some controls in the computer list.


Connect
Remotes to the selected computer.

File Transfer
Transfer file to or from selected computer (requires login).

Chat

Start chat with current session.

Info
Shows computer and session information. May include some basic computer controls for professors and support.