Change

Owned by Darlene Edgar
Last updated: Feb 11, 2024
1 min read

Hodges, J. (2021). Managing and Leading People through Organizational Change (2nd ed.). Kogan Page. https://www.perlego.com/book/2568738/managing-and-leading-people-through-organizational-change-the-theory-and-practice-of-sustaining-change-through-people-pdf

  • Change can be internally or externally driven, with planned change being deliberate and emergent change being unpredictable and often spontaneous.

  • Transformational change and incremental change occur daily, with organizations needing to embrace innovation and adapt to survive.

  • Organizations must reflect on success and failure, accept new ideas, and develop new insights to avoid declining.

  • External drivers of change include political, economic, social, technological, legal, and environmental factors, with key drivers such as globalization, black elephants, technological advancements, and demographic trends.

  • Globalization has influenced consumer behavior, technological advancements have reshaped industries, and demographic trends have led to a more diverse workforce.

  • Internal drivers of change include changes in ownership, leadership, and the need to improve operational efficiency.

  • Change involves transitioning from the present state to a desired future state, with the content, process, and context of change needing to be considered.

  • Kotter's accelerator model outlines eight processes for successful change, emphasizing creating urgency, building a guiding coalition, and institutionalizing strategic changes in the culture.

  • Planned change is criticized for its linear approach and failure to adapt to rapidly changing environments, while emergent change is iterative and unpredictable.

  • The contingency model of change suggests that change strategies should be adapted to fit the organizational context, with process-driven and people-driven approaches being used in combination for sustainable transformation.

  • Recognizing the need for change is essential, as organizations can become complacent and fail to adapt to external pressures, leading to decline.

  • Transformational and incremental change have different objectives and processes, highlighting the importance of paying attention to the external environment and embracing innovation.