Digital Transformation in Organizational Culture

Summary: "Digital Transformation and Its Impact on Organizational Culture" (Inamdar, 2022)

• Executive Perspective:

  • 86% of executives believe employees will gain more independence and influence with their employers.

  • Digital transformation is primarily technology-related.

  • Only 56% of organizations surveyed are expanding training for new processes.

• Base of Organizational Culture:

  • Leadership plays a crucial role in shaping organizational culture.

  • Employee interactions and operational processes define the organizational culture.

• Attributes for a Digital-First Culture:

  • Key attributes include customer-centricity, innovation, data-driven decision-making, collaboration, open culture, digital-first mindset, agility, flexibility, and calculated risk-taking.

• Challenges in Achieving Digital Culture:

  • Reluctance to let go of existing procedures.

  • Emphasis on infrastructure costs over other considerations.

  • Inconsistent resource allocation.

  • Wariness of automation.

• Accelerating Digital Transformation:

  • Define what digital transformation looks like for the organization.

  • Cultivate leadership qualities in employees.

  • Shift focus from job descriptions.

  • Tweak the operational model to align with digital goals.