Digital Transformation in Organizational Culture

Owned by Darlene Edgar
Nov 23, 2023
1 min read

Summary: "Digital Transformation and Its Impact on Organizational Culture" (Inamdar, 2022)

  • Executive Perspective:

    • 86% of executives believe employees will gain more independence and influence with their employers.

    • Digital transformation is primarily technology-related.

    • Only 56% of organizations surveyed are expanding training for new processes.

  • Base of Organizational Culture:

    • Leadership plays a crucial role in shaping organizational culture.

    • Employee interactions and operational processes define the organizational culture.

  • Attributes for a Digital-First Culture:

    • Key attributes include customer-centricity, innovation, data-driven decision-making, collaboration, open culture, digital-first mindset, agility, flexibility, and calculated risk-taking.

  • Challenges in Achieving Digital Culture:

    • Reluctance to let go of existing procedures.

    • Emphasis on infrastructure costs over other considerations.

    • Inconsistent resource allocation.

    • Wariness of automation.

  • Accelerating Digital Transformation:

    • Define what digital transformation looks like for the organization.

    • Cultivate leadership qualities in employees.

    • Shift focus from job descriptions.

    • Tweak the operational model to align with digital goals.