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Teaching. (2019, April 28). Unfreezing change as three steps: Rethinking Kurt Lewin’s legacy for change management [Video]. YouTube.

https://www.youtube.com/watch?v=kerDFvln7hU
  • Unfreezing, Changing, and Refreezing:

    • This three-step process is simple and practical for managing change.

  • Unfreeze (Preparation for Change):

    • People naturally resist change, so it's important to create a perception that change is needed.

    • Identify how current behaviors are hindering the organization and demonstrate the necessity of change and its benefits.

  • Change (Transition):

    • This phase involves the actual process of change, where the organization moves into a new state.

    • Employees need to learn new behaviors, processes, and ways of thinking.

    • It's crucial to help employees become familiar with the change and remind them of the reasons behind it and the benefits it brings.

  • Refreeze (Solidifying Change):

    • Refreezing involves solidifying the changes as the new status quo and avoiding reverting to old behaviors.

    • The changes need to be cemented into the organizational culture, possibly through positive rewards and reinforcement.

  • Overall Approach:

    • The approach emphasizes creating a perception of the need for change, transitioning into the new state, and solidifying the changes as the new norm within the organization's culture.

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