The Splashtop Business App is available for download at: https://www.splashtop.com/downloads.
Splashtop is available to all students and faculty if the preferred /wiki/spaces/IT/pages/46137288 remote software tool is not an option. Some in certain programs, or on an approval basis. Some of the specific instances where Splashtop would be required are as follows:
Students or faculty that do not have a suitable Windows computer
meaning they cannot use Apps Anywhere.
Specialized courses
when the software is not published through Apps Anywhere. Your- your instructor will have further information on how to find the required software.
- Students or faculty that are having issues with Apps Anywhere.
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If you are having issues with any Lambton College remote access tools, it is recommended that you contact the Service Desk for assistance at https://lambtoncollege.atlassian.net/servicedesk/customer/portal/9 |
User Guide
For more information on using Splashtop, consult the Splashtop User Guide.
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Frequently Asked Questions
Q: Are College lab workstations available 24 hours per day?
A: College computers are available almost all the time, however access may be impacted by onsite lab sectionswill be available during lab hours for specific classes, as well as from the hours of 9pm-7am on weekdays and on weekends.
Q: My internet went down, and my session disconnected. Did I lose all my work?
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A: Sessions time out after 90 minutes of inactivity. Your session will continue indefinitely if you remain actively working on the remote workstation. If activity stops you will be disconnected after 90 minutes, if activity does not resume.
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For any further issues or assistance, please reach out to IT Service Desk (B1-161) via the below methods:
Phone: 226-776-3096
Email: itservicedesk@lambtoncollege.ca
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IT Service DeskIf you encounter any issues or require assistance with the above documentation, please contact the IT Service Desk through our Jira portal. 📧 itservicedesk@lambtoncollege.ca 📱226-776-3096 |