If you are experiencing issues completing either of the following Care Passport micro-credentials, please follow the instructions belowThere are two Care Portal micro-credentials that teach learners how to use the PointClickCare software. You may be required to take one or both of these micro-credentials depending on your staff role. The micro-credentials are:
LTCMR-0120 Navigate the PointClickCare System in The Care Environment
LTCMR-0130 Use the Point of Care Documentation Module of PointClickCare System in Long- Term Care
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Be sure to use the Google Chrome browser on a laptop or desktop computer when doing the PointClickCare modules. Using a different browser, or attempting to complete the modules on a mobile device, can result in errors that will prevent successful completion of the modules. |
Instructions
If you are experiencing issues completing either of the following Care Passport micro-credentials, please follow the instructions below.
Select the arrow symbol > for the set of instructions you need. An accordion box will open to display the instructions.
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You can check your final grade for a micro-credential in the Grades tab. Your grade will show NP (No Pass) by default until you have successfully completed the micro-credential. If you do not see a Pass grade in the Grades tab, you have not yet achieved a Pass grade for that micro-credential. The Grades tab is located in the navigation bar at the top of the screen.  If you have achieved a Pass grade, you will see a P highlighted green under Grade. If you have not yet achieved a Pass grade you will see an NP highlighted red as shown below.  |
Contact
If you experience any issues with LTCMR-0120 or LTCMR-0130 after following these instructions, please contact us at CarePassportHelp@lambtoncollege.ca.
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