If you are missing a course in D2L, there could be a few reasons why.
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Students registered at Cestar (Toronto) or Queen (Mississauga) campus don't get access to D2L but rather have access to moodle system provided by respective campuses. |
Newly Registered
- Did you just register or add the course? It can take up to 48 hours for a course to be added to D2L.
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- If you can't access your D2L mail, check that you don't have a quiz open. When a quiz opens, D2L won't let you access your mail as a cheating prevention tool.
- Click on the mail icon in D2L and it will tell you what quiz you have opened and allow you to submit it. Once the quiz is submitted, your email will be accessible again.
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For any further issues or assistance, please reach out to IT Service Desk (B1-161) via below methods: Phone: 519-542-7751 ext. 3385 Email: itservicedesk@lambtoncollege.ca Jira Portal: https://jira.lambtoncollege.ca/servicedesk/customer/portal/1 |