Browsers are configured to save certain information and web pages to a local cache to help improve performance and make commonly viewed pages load faster. This can cause issues when changes are made, such as updates or edits to the page, passwords, etc. Locate the section for the browser you're using and follow the steps below to clear your browser's cache and resolve common issues associated with this data (Note that due to variations in mobile operating systems and versions, the following instructions have been written for PC/Mac browsers).

For Google Chrome:

1. In the top-right hand corner of the Chrome window, click the "Tools" icon.
   
   
2. Highlight the "More tools" option, then choose "Clear browsing data..." from the menu (You can also press "ctrl + shift + del" to open this window).
   
   
   
   
3. Ensure the time range is set to "All time" and the boxes next to "Cookies and other site data" and "Cached images and files" are checked. 
   
   
   
   
4. Click the blue "Clear data" button at the bottom of the window.

For Internet Explorer:

1. Click the "Settings" gear at the top right hand side of the page.
   
   
   
   
2. Choose "Internet Options" from the menu.
   
   
   
   
3. In the "Delete Browsing History" window, check the boxes as seen in the photo here:
   
   
   
   
4. Click the "Delete" button at the bottom of the page.

For Microsoft Edge

1. Click the "Settings and more" button at the top right of the window.
   
   
   
   
2. Click "Settings" at the bottom of the menu.
   
   
   
   
3. Scroll down and click the "Choose what to clear" button under "Clear browsing data"
   
   
   
   
4. In the "Clear browsing data" window, ensure the boxes are checked as shown.
   
   
   
   
5. Click the "Clear" button.

For FireFox

1. Click the "Tools" menu in the top right hand side of the window.
   
   
   
   
2. Choose "Options" from the menu.
   
   
   
   
3. Choose "Privacy & Security" on the left hand side of the options page.
   
   
   
   
4. Scroll down to the "Cookies and Site Data" section and click "Clear Data..."
   
   
   
   
5. In the "Clear Data" window, ensure both check boxes have been selected, then click "Clear"
   
   

For Safari

1. At the top left hand side of the screen, click "Safari", then choose "Clear History...".
   
   
   
   
2. In the "Clear History" window, set the time range in the dropdown menu to "all history".
   
   
3. Click the "Clear History" button.