...
This agreement is valid as of May 2021September 2023. Review is done at a minimum of every two (2) years.
...
- Jira Portal: https://lambtoncollege.atlassian.net/servicedesk/customer/portal/9
- Web: https://www.mylambton.ca/college-information/it-service-desk
- Email: ITservicedesk@lambtoncollege.ca
- Phone: 519 226-542776-7751 x33853096
- In-Person: South Building B1-161
...
- The IT Department's hours of operation are 8:00am to 78:00pm EST Monday through Thursday, 8:00am to 4:30pm EST on Friday, excluding holidays and College closures. Customers may contact IT through any of the approved methods of contact.
- Requests submitted via the Jira Portal, email, or phone (voicemail) can be sent at any time are and are reviewed during the hours of operation.
- IT responds to off-hours unplanned outage Incidents as required.
...