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For those utilizing D2L that some of these tips are great to consider when using this platform and course mail within D2L |
Microsoft Teams
With the need for increased collaboration, we started the journey of implementing Microsoft Teams in late 2018. Although a relatively new platform, Microsoft Teams is the fastest growing application in Microsoft’s history. Options exist for Team discussions, Chat, Video Calls , and Audio Calls. If you would like to learn more, sign up for a PD Session!
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Given how much flexibility is available with this platform, if you have time for a good read on additional etiquette around Teams this is a great resource: https://www.avepoint.com/ebook/microsoft-teams-best-practices |
Jira
Given the need for some Departments to manage workload and provide a more streamlined approach to tasks, we have started to implement Jira across the College to areas that can make use of this tool. Jira allows work to be scheduled and provides updates to customers on the work being done. If you need to submit a request to one of these departments, please utilize their Jira portal.
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visit our Jira portal Landing page for a full list of departments using the tool.
The other benefit of Jira is that you will be able to see the status of any work order(s) at any time: https://lambtoncollege.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&statuses=open
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For any further issues or assistance, please reach out to IT Service Desk (B1-161) via the below methods: Phone: 226-776-3096 Email: itservicedesk@lambtoncollege.ca Jira Portal: https://lambtoncollege.atlassian.net/servicedesk/customer/portal/9 |