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Overall, the chapter emphasizes the intricate relationship between emotions and organizational change and provides practical insights for leaders and managers to navigate emotional challenges during change processes.
Logasakthi, K., Prakash, M., & Singh, P. (2022). Impact of Employees’ Emotional Intelligence on Sustainable Organizational Development: Mediating Role of Organizational Resilience. South Asian Journal of Management, 29(5), 28–45. https://discovery.ebsco.com/c/4ax45t/viewer/pdf/ismi7uhdqz
Summary of "Impact of Employees’ Emotional Intelligence on Sustainable Organizational Development: Mediating Role of Organizational Resilience":
Introduction:
The study focuses on the impact of employees' emotional intelligence (EI) on sustainable organizational development, with organizational resilience as a mediating factor.
Emotional intelligence is crucial for leadership effectiveness, conflict management, stress management, and overall performance in the workplace.
Economic globalization and the need for sustainable development emphasize the importance of emotional intelligence in organizations.
Emotional Intelligence and Sustainable Development:
Employees with high emotional intelligence tend to exhibit better performance and contribute to sustainable organizational development.
Emotional intelligence encompasses specific emotional skills and a wide range of abilities and traits related to emotional and social functioning.
Relationship Between Emotional Intelligence and Organizational Resilience:
Emotional intelligence plays a significant role in fostering organizational resilience, which is essential for overcoming challenges and achieving long-term sustainability.
Organizational spirituality, influenced by various factors, contributes to economic and social performance, leading to organizational sustainability.
Implications for HR Practices:
The emotional well-being and emotional intelligence of employees impact HR practices, organizational resilience, and sustainable development.
Emphasizing emotional intelligence in HR practices leads to cohesive learning, strong work culture, and better organizational resources.
Employee Attitudes and Behaviors:
Employees with higher emotional intelligence tend to have a positive attitude and behavior in the workplace, contributing to higher productivity and lower attrition rates.
Workplace positive emotions directly impact individual and organizational productivity, emphasizing the importance of emotional bonding with work.
Training and Development:
EI training helps build organizational resilience by improving situation management, communication, and trust maintenance among employees.
Organizations in the manufacturing sector benefit from EI training, leading to increased organizational resilience and sustainability.
Application of Emotional Intelligence:
Cordial relationships with colleagues and customers, self-appreciation, positive mindset, and organizational culture are essential factors in promoting emotional intelligence in the workplace.
Overall, the study highlights the critical role of emotional intelligence in fostering organizational resilience and sustainable development. Organizations can benefit from integrating emotional intelligence into HR practices and fostering a positive work environment conducive to employee well-being and productivity.