Hodges, J. (2021). Managing and Leading People through Organizational Change (2nd ed.). Kogan Page. https://www.perlego.com/book/2568738/managing-and-leading-people-through-organizational-change-the-theory-and-practice-of-sustaining-change-through-people-pdf
Change can be internally or externally driven, with planned change being deliberate and emergent change being unpredictable and often spontaneous.
Transformational change and incremental change occur daily, with organizations needing to embrace innovation and adapt to survive.
Organizations must reflect on success and failure, accept new ideas, and develop new insights to avoid declining.
External drivers of change include political, economic, social, technological, legal, and environmental factors, with key drivers such as globalization, black elephants, technological advancements, and demographic trends.
Globalization has influenced consumer behavior, technological advancements have reshaped industries, and demographic trends have led to a more diverse workforce.
Internal drivers of change include changes in ownership, leadership, and the need to improve operational efficiency.
Change involves transitioning from the present state to a desired future state, with the content, process, and context of change needing to be considered.
Kotter's accelerator model outlines eight processes for successful change, emphasizing creating urgency, building a guiding coalition, and institutionalizing strategic changes in the culture.
Planned change is criticized for its linear approach and failure to adapt to rapidly changing environments, while emergent change is iterative and unpredictable.
The contingency model of change suggests that change strategies should be adapted to fit the organizational context, with process-driven and people-driven approaches being used in combination for sustainable transformation.
Recognizing the need for change is essential, as organizations can become complacent and fail to adapt to external pressures, leading to decline.
Transformational and incremental change have different objectives and processes, highlighting the importance of paying attention to the external environment and embracing innovation.