Sign into in to www.mylambton.ca
Click on the “Jira Service Portal” button.
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Or browse directly to https://lambtoncollege.atlassian.net/servicedesk/customer/portals
IMPORTANT: When prompted to sign into Jira please use your first.last@lambtoncollege.ca and NOTc0123456@lambtoncollege.ca Jira only accepts the full email address. If you enter your c0@lambtoncollege.ca you will create a new account and will have issues viewing your request in the portal.
Students, please use the c0123456@mylambton.ca as this is the primary email address.
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Here you will find all the department Jira portals, locate the correct department and you will be provided with the department-specific forms.
If you do not see the department or School, you are looking for click the “Show more Portals” option below.
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Once your request has been submitted you will receive an email. Once the request has been updated or changed in anyway any way, you will also be notified as well by email.
You can also track your request while signed signing into the Jira portal by clicking the “Request” button on the top right of the page.
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This will show a list of all your request requests and the their status they are in , for example, “Open, Closed, Resolved, etc.”
Once you have selected an Item you can monitor it its progress and any additional notes or requirements.
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This will help you navigate the Jira portal, submit, and track new and existing request requests and allow access to provide approvals if required. If you have issues with any of the features listed above you can submit a request by emailing help@lambtoncollege.ca or contacting the service desk at 226-776-3096
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