How To - Send a Fax via Email

Send or receive a fax using email from your laptop or mobile device in three easy steps, all without a fax machine.

You will require an SRFax account to use this service. Please submit an IT ticket and we will review your request.

To access SRFax or get more information, visit SRFax.

1 Instructions

Instructions

How to Send an Email to Fax

Below are step-by-step instructions. In addition, we prepared a helpful tutorial that will show you how to use a cover page. Mobile device compatibility includes a tablet, smartphone, iPhone, iPad, MacBook Air, laptop computer, etc. The best part? Unlimited online storage, no toner, no paper jams, no running out of paper, and no maintenance upkeep! Have an existing number? Check it with our number portability tool. Our service is “always on”, allowing you to transit to multiple numbers without waiting for one transmission to complete before sending the next one. If you are ready to experience extraordinary customer service, please browse our reviews to see what our clients are sayin

Step 1

Open your email program and create a new email message just like you normally do.
In the “To” field, enter the destination number followed by “@srfax.com“.

The destination number must include the Country Code + Area Code + Number.

Step 2

Enter a subject on the email (this will be the subject on the cover page).
Place any comments you have in the body of the email (this will be placed in the comments of the cover page).
Attach any document(s) you want to send. Supported file types include Microsoft Word, Excel, PowerPoint, Snapshot, PDF, text files, and HTML, to name a few.

You can attach as many documents as you like and they will be sent in the order they are attached.

Step 3

Click Send. We will convert the email and the attachments to PDF and send them to the number you specified in the “To” field.

Once the transmission has been completed, you will receive an email notification with its status.

SEND ME A TEST

How to fax online

This overview explains how to fax online by email (PDF, email, file, form letter, zipped files, important documents, images, etc.) to or from your computer PC, laptop, iPhone, Mac / MacBook Air, tablet, printer, etc. Also referred to as a “virtual fax”, you can accomplish this in three easy steps using Gmail, Yahoo, Outlook, or any other mail program, and we offer a printer driver that allows you to print to fax from any application (more on this below). The advantages of our service are many!
1. We have a world-class support team available 24/7 by email or by phone at 1-(866) 697-7329 whenever the need arises;
2. You can send or receive faxes to or from an email address without the need to pay for a dedicated landline number or own or maintain a fax machine, and there is no need to replenish toner, paper, etc.;
3. We will furnish you with a local or toll-free number, or you can port an existing number;
4. We have the highest highest security standards in the industry. For the medical profession and healthcare field, our service is second to none and has long been recognized as the best for being HIPAA compliant in the U.S. and for PHIPA compliance in Canada. That means you can send any type of paperwork worry free;
  We serve nearly every industry throughout the U.S. and Canada, and the list grows daily, from small businesses (SMBs) to enterprise organizations with multiple offices and hundreds or thousands of employees, and each person or department can have their own dedicated number! Learn more by browsing frequently asked questions and answers on our FAQs page; and
5. You will never experience cancellation hassles, or problems changing your plan!

How To Fax From A Device

Use your computer / PC, laptop, tablet, iPhone, other smartphone, a MAC / MACbook Air, etc., for the following file types:

– documents
–     email
–     form letter
–     images
–     important paper / paperwork
–     PDF
–     zipped files

All devices are compatible, and you can use any browser (Chrome, Firefox, Safari, iExplorer, iOS, Edge etc.). Our website and online portal are completely “mobile friendly” and responsive to any device size. Go ahead. Send a test fax directly to your inbox!

How To Send a Fax Online Via Email

We have a plethora of great features, but one of the most convenient features of our service is that you can use your email to send a fax without actually owning a fax machine! The following are just a few of the mail programs compatible with our service, as well as nearly every email program used by healthcare practitioners necessary for protected health information (PHI):

– Earthlink
–     Gmail / Google Mail
– Hinet
–     Hushmail
– Juno
–     Live (formerly Hotmail)
–     LuxSci
–     NetZero
– Outlook
–     Thunderbird
–     Yahoo Mail

In addition, we prepared an easy-to-follow guide, which explains how to send documents with or without a cover page to a single or multiple numbers.

How To Print To Fax From Any Application

Equally convenient is that you can print to fax from nearly any application simply by downloading our print driver. Its simplicity is enhanced by the ability to use our online address book and to add an optional cover sheet.

For HIPAA-compliant faxing for healthcare providers, or for secure business and personal faxing, topics in this guide include the following:
- email to fax with or without a cover page;
- faxing to multiple numbers (using your password if you set one); and
- tips for achieving the best transmission quality.
You might also wish to visit our How SRFax Works page, which shows you how to get started in three simple steps.

In addition, we have frequently asked questions (FAQs) posed by our clients, but first you might like to read our awesome customer reviews! If you have questions, feel free to contact our customer service team at 1-(866) 697-7329, and if you prefer to see how our service works before signing up, visit our Send Me A Fax page (it is free!).

You are able to send a fax to a single number or broadcast a fax to a maximum of 50 fax numbers. When sending a single fax you can send a fax with or without a cover page. When sending a fax to a single number simply send an email to the fax number followed by “@srfax” (e.g. 14165551212@srfax.com). If you have set the password as required in the settings for “Sending Faxes”, then it is mandatory to enter your password on the subject line so that it can be verified.
It is also preferable to send the Email as a “Plain Text” email and not HTML to ensure maximum compatibility.

Sending a Fax without a Cover Page

To send a fax without cover page fields, enter the fax number followed by “@srfax” in the “To:” address field. Note that you will have to attach a file to be faxed and remember to place your password in the subject line as shown below.

Example:

A. Send a fax to 1-413-283-8709 without cover page fields.
14132838709@srfax.com

SRFax will only accept email messages destined for outgoing faxes from valid SRFax users. The from field of the e-mail message must match an email address specified as an authorized user in your settings for Sending Faxes.

The message body will be ignored when sending a fax without a cover page.

To check on the status of the fax, go to the Faxes Outbox folder. An e-mail with the final status of the fax will be sent to the Email addresses entered in the settings for Sending Faxes.

Sending a Fax with a Cover Page

If a name is assigned to the email address you are sending to (If a name is allocated to a fax number the email address will be displayed as follows “Joe Black <2165551212@srfax.com>”) then the system will automatically place that name in the “To” field, the subject line of the Email will automatically be placed in the “Subject” field of the cover page and the body of the Email will be placed in the “Comments” of the cover page.

To override the default settings you can use the following parameters to send a fax with a cover page which will populate the selected cover page:

To=NameOfPerson
Co=CompanyName
CP=B,S,C
or P (Blank, Standard, Company or Personal
AC= Reference number
Retries=Number of times we are to retry sending
the fax – 0 – 6 times (default is 6)
Pass=YourPassword
Sub=SubjectOfYourFax

The cover page parameter fields MUST be separated by a forward
slash /.Specify only the parameters you need.

Examples:

A. Send a fax to 1-413-283-8709 with the subject field of the cover page and no
password filled.
Send Email To: 14132838709@srfax.com
Subject Line: Information as
requested
B. Send a fax to John Smith at 1-413-283-8709 with no password
Send Email To: 14132838709@srfax.com
Subject Line: To=John Smith /
sub=Information as requested
C. Send a fax to John Smith of ABC Inc, at 1-413-283-8709 with a billing code
and a password
Send Email To: 14132838709@srfax.com
Subject Line: Co=ABC Inc. /
Pass=123456 / To=John Smith / ac=1234 / sub=Information as requested
D. Send a fax to John Smith of ABC Inc, at 1-413-283-8709 using the Company
cover page.
Send Email To: 14132838709@srfax.com
Subject Line: Co=ABC Inc. / To=John
Smith / cp=c / sub=Information as requested
Notice that the you can put the cover page fields in any order and the field
names are not case sensitive. You must however split each field with a forward
slash “/”.

SRFax will only accept email messages from authorized users specified in the settings for Sending Faxes.

The message body will be placed in the comments of the fax cover page and can be plain or HTML text, with or without attachments.

To check on the status of the fax, go to the Faxes Outbox folder. You will also receive an e-mail with the final status of the fax.

Sending a Fax to Multiple Fax Numbers

To send a fax to multiple fax numbers just place multiple faxnumber@SRFax.com fax numbers. You can send to a maximum of 50 email addresses (fax numbers) at a time. Since the fax is going to more than one number, no cover page will be sent.