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These instructions are for LTC managers to guide new hires through the process of (STEP 1) creating a Care Passport account and (STEP 2) completing their LTC orientation training micro-credentials. This guide walks employers through the steps required to have an employee register in and complete their Care Passport training micro-credentials.

Where the employer is required to communicate information to the employee, sample email text has been provided as a starting point for creating a standard communication to send to new employees at that step of the process.

For the steps where Lambton College will be sending instructions to the employee, a copy of that communication is included here for employer reference.

Click on the title of any step in the process to be taken to that section of the instructions:

Step 1: Employee Creates Care Passport Portal Account

Step 2: Employer Adds Employee to Home and Role in the Care Passport Portal

Step 3: Employee Downloads Training Requirements and Requests Approval for Self-Registration

Step 4: Employee Registers In Their Required Training Micro-Credentials

Step 5: Employee Completes Their Required Training Micro-Credentials

Step 6: What Happens When an Employee Does Not Complete Their Required Training Micro-Credentials

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Step 1: Employee Creates Care Passport Portal Account

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titleOpen to View Instructions for Adding Student Number to Portal Account
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Adding Your Lambton College Student Number to Your Care Passport Portal Account
Adding Your Lambton College Student Number to Your Care Passport Portal Account

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Step 2: Employer Adds Employee to Home and Role in the Care Passport Portal

LTC homes using the Care Passport Portal have created role templates by assigning training micro-credentials that meet or exceed legislated orientation requirements.

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titleOpen to View Instructions for Adding an Employee to a Home and Role in the Care Passport portal
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Care Passport Portal - Adding a Staff Member to a Home in the Care Passport Portal -
Adding a Staff Member to a Home in the Care Passport Portal

Once they have been added to a home, an automated confirmation email is sent to the employee. The employee must click the CONFIRM button in the confirmation email to be added to the assigned Home and Role in the portal. NOTE: If the employee did not make their portal account active in Step 1, clicking the confirm button will both activate their account and add them to the assigned home and role.

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Step 3: Employee Downloads Training Requirements and Requests Approval for Self-Registration

Now that the employee has been added to a home and role, they will be able to download a list of the specific micro-credentials they are required to complete, and then send a request to the employer to approve them for funding for those micro-credentials.

The employer supports the employee as they navigate registration for their training requirements. The employee will Download Training Requirements (Step 3) and Request Approval for Self Registration (Step 4) ; STEP 2 Register In Required Training Micro Credentials; STEP 3 Complete the Training Micro Credentials.

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The draft email below can be used as the starting point for creating a standard communication to send to new employees at this step of the process.

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titleOpen To View a Copy of the Self-Registration Email Sent to the Employee by Lambton College

Hello [EMPLOYEE FIRST NAME] 

Your employer has given approval for the Care Passport Portal micro-credentials you requested. You are ready to register for your micro-credentials free-of-charge.  

Please follow these instructions to register for your Care Passport micro-credentials: How to Register for Care Passport Micro-Credentials

Please Note:  

  • You do not need to register for all your micro-credentials at once.  

  • After you register for a micro-credential, you will have access to it in Lambton College D2L within two hours and you will have access to each micro-credential for 14 days from the day your register in it.  

  • It is recommended that you register for your micro-credentials a few at a time, so that you can be sure you are able to finish each of them before the 14-day deadline. 

Before you start your micro-credentials, be sure to read these instructions: Achieving a Pass Grade in Your Micro-credentials

You can track the status of your completed micro-credentials by following these instructions: Checking The Status of Your Micro-Credentials In the Care Passport Portal

NOTE: Flag this email for easy reference to these instructions.

Please let us know if you have any questions,  

The Lambton College Online Education Team

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Step 4: Employee Registers In Their Required Training Micro-Credentials

As noted above, one business day after the employer responds YES to the emailed approval, the employee will be able to register themselves for their training micro-credentials on lambtoncollege.ca.

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NOTE: with the self-registration process, employees do not need to register in all their micro-credentials at the same time. It is recommended that they register for a few at a time and register for additional ones as they go, so that they do not run out of time with any of their micro-credentials.

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Step 5: Employee Completes Their Required Training Micro-Credentials

Step 5.1

Employee has access to their micro-credentials for 14 days from the date of registration.

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If an employee has successfully completed a micro-credential but the completion is not reflected in the portal, the mostly likely cause is that the employee’s student number was not added (or was entered incorrectly) in their portal account (see Step 1.5).

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Step 6: What Happens When an Employee Does Not Complete Their Required Training Micro-Credentials

If an employee is unsuccessful in a micro-credential, they will need to register and pay for for a retake of that micro-credential.

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